Contact & support

Tell us how we can help.

Choose your role and describe what you need - our team replies within 24 hours on business days. Personally. In English or German.

Message is on its way to us.

We have received your request and forwarded it to the right team. You will find an acknowledgement with a ticket number in your inbox.

What happens next

1Acknowledgement by email (about 1 min)

2The right team reviews your request

3Personal reply within 24 hours on business days

Frequently asked questions

The answer may already be here

Short answers to the topics we hear most often, sorted by your selected role.

A platform that connects Erasmus+ training courses, providers, teachers and schools as a structured marketplace with clear booking, approval and invoicing workflows.

erasmio does not provide official Erasmus+ certification. Providers are required to enter structured, transparent information about course content, duration, scope and services. erasmio also checks the course location in relation to the provider's registered address.

No. An OID is not required to offer Erasmus+ courses. The OID is mainly used by organisations and schools to manage and apply for Erasmus+ funding. erasmio reviews course offers and locations independently against relevant Erasmus+ framework conditions to give participants and schools clearer orientation when planning mobility activities.

A non-binding registration is an early expression of interest in a planned course date. It is free for participants and helps providers estimate demand and plan confirmed dates more effectively. When a date status changes, you automatically receive a notification so you stay up to date.

Use your school's OID. In your settings, you can send a connection request to your school with the OID. Once the connection is confirmed, approvals, bookings and further processes run through the workflow set up by your school.

You can access the partner school network through your connected school. After you have successfully connected with your school, the school can enable access to this area for you.

Yes. After registering, you can save favourite courses to your personal wishlist, compare content, dates and prices, and then coordinate with your school.

erasmio is free for teachers and participants. Search, wishlist, inquiries and bookings are free for you.

Nothing there? Send us a message in the form on the left - we reply within 24 h on business days.

Tell us how we can help.

Message as a teacher

Message is on its way to us.